Please carefully read through our shipping policies before purchasing zines with us. Updated April 2023.
SHIPPING FAQ
Slow Service Disclaimer: Thank you for interacting with Wasted Ink Zine Distro. This space is volunteer-run by a small team of queer and disabled people with a huge passion for zines, and those who make them. If you reach out to us, order zines from us, or consign with us, please know you're a priority to us and we will work at the speed of trust to respond. Our policy since day one has always been, "respond to every email." We work slowly, and outside the traditional pace of capitalism, consumerism, and instant gratification.
Since our beginning in 2015, we have met so many wonderful people which has been amazing and expansive and we have to also set expectations. Please expect an email reply within 7-10 business days. Please expect your package to ship within 7-10 business days (depending on Phoenix COVID-19 case numbers).
We genuinely care for our zine community and we hope you can care for us in return by providing us patience and time to thoughtfully interact with you. TYSM!
Who does the shipping?
Charissa Lucille, owner and founder of Wasted Ink Zine Distro, ships zine orders from their publishing studio, Paper Jam + Print, in Phoenix, Arizona. They are chronically ill and work a full-time job in addition to running WIZD so they do their best to keep up with shipping orders. If you are experiencing a delay in shipment, send an email! They will respond.
When will my order ship?
Your order will ship 7-10 business days after your purchase. When COVID-19 cases spike in AZ, it's harder to get to the post office safely and your package might have a delay. Larger orders (over $100) typically take longer (up to 21 business days) for Charissa to gather and ship. Please only order zines if you're ok waiting to receive them.
Do you have a tracking number for my order?
The majority of orders are shipped as letter mail with stamps. This is due to the size and shape of zines, and our aim to keep shipping costs as low and competitive as possible for you. If you require a tracking number for your order, please contact WIZD BEFORE you place your order.
What is your return policy?
If you have a problem with one of the items you purchased, please contact us directly to discuss how we can resolve it. Returns will be determined on a case-by-case basis. The buyer is responsible for any additional shipping costs associated with a return.
Do you ship internationally?
Yes, please email us if you have questions about the shipping costs. As of July 1 2021, import VAT fees are being applied to countries in the UK. Please look into the import VAT fees for your country before ordering from us so you're not surprised by extra import fees for your zine package. Please be advised, that international shipping can take weeks to arrive.
Questions? Concerns? Send us an email at wastedinkzinedistro at gmail.com with the subject line "ONLINE STORE!"
SHIPPING FAQ
Slow Service Disclaimer: Thank you for interacting with Wasted Ink Zine Distro. This space is volunteer-run by a small team of queer and disabled people with a huge passion for zines, and those who make them. If you reach out to us, order zines from us, or consign with us, please know you're a priority to us and we will work at the speed of trust to respond. Our policy since day one has always been, "respond to every email." We work slowly, and outside the traditional pace of capitalism, consumerism, and instant gratification.
Since our beginning in 2015, we have met so many wonderful people which has been amazing and expansive and we have to also set expectations. Please expect an email reply within 7-10 business days. Please expect your package to ship within 7-10 business days (depending on Phoenix COVID-19 case numbers).
We genuinely care for our zine community and we hope you can care for us in return by providing us patience and time to thoughtfully interact with you. TYSM!
Who does the shipping?
Charissa Lucille, owner and founder of Wasted Ink Zine Distro, ships zine orders from their publishing studio, Paper Jam + Print, in Phoenix, Arizona. They are chronically ill and work a full-time job in addition to running WIZD so they do their best to keep up with shipping orders. If you are experiencing a delay in shipment, send an email! They will respond.
When will my order ship?
Your order will ship 7-10 business days after your purchase. When COVID-19 cases spike in AZ, it's harder to get to the post office safely and your package might have a delay. Larger orders (over $100) typically take longer (up to 21 business days) for Charissa to gather and ship. Please only order zines if you're ok waiting to receive them.
Do you have a tracking number for my order?
The majority of orders are shipped as letter mail with stamps. This is due to the size and shape of zines, and our aim to keep shipping costs as low and competitive as possible for you. If you require a tracking number for your order, please contact WIZD BEFORE you place your order.
What is your return policy?
If you have a problem with one of the items you purchased, please contact us directly to discuss how we can resolve it. Returns will be determined on a case-by-case basis. The buyer is responsible for any additional shipping costs associated with a return.
Do you ship internationally?
Yes, please email us if you have questions about the shipping costs. As of July 1 2021, import VAT fees are being applied to countries in the UK. Please look into the import VAT fees for your country before ordering from us so you're not surprised by extra import fees for your zine package. Please be advised, that international shipping can take weeks to arrive.
Questions? Concerns? Send us an email at wastedinkzinedistro at gmail.com with the subject line "ONLINE STORE!"